Website Policy
Effective Date: 7/1/2026
This policy applies to this public DRAI Health marketing website. Separate app, product, HIPAA, or business associate terms and notices may apply to heyDRAI, The Vault, DRAI Pro, DRAI Care, or other secure product workflows where applicable.
This translation is provided for convenience. The English version is the authoritative version.
DRAI Health respects the privacy of visitors to this public marketing website. This policy explains the types of information that may be collected through the website, how that information may be used, how general website inquiries are handled, and how visitors can contact DRAI Health with privacy questions.
This website may collect basic information that visitors choose to provide through public website forms, such as name, email address, phone number, role, institution, and general inquiry details. The website may also receive limited technical information normally provided by a browser or hosting service, such as IP address, browser type, device information, referring page, and pages visited. DRAI Health may also receive information if you contact us by email or through a third-party website linked from this site.
Public website forms are intended for general inquiries, partnership questions, workplace interest, waitlist interest, and other non-medical communications. Information submitted through general website forms may be reviewed by DRAI Health personnel or service providers who help respond to inquiries and operate the website.
Do not use this website or its general contact forms to submit emergency medical information. If you are experiencing a medical emergency, call 911 or seek emergency care immediately.
Please do not include sensitive medical details, diagnosis information, treatment details, Social Security numbers, insurance numbers, or other highly sensitive information in general website forms. Product or app-related health information may be subject to separate app or product terms, privacy notices, HIPAA notices, or business associate agreements where applicable.
Information provided through public website forms may be used to respond to general inquiries, provide requested information, evaluate interest in DRAI Health offerings, improve website content, protect the website, and support ordinary business operations.
DRAI Health may share website inquiry information with personnel or service providers who help operate the website or respond to inquiries. DRAI Health does not sell personal information collected through this website. DRAI Health may also disclose information when required by law, to protect rights or safety, or in connection with a business transaction, subject to applicable law.
This website links to third-party websites and services, including social media platforms, app stores, PRWeb, and heyDRAI. DRAI Health is not responsible for the privacy practices or content of third-party websites. Visitors should review the policies that apply to those websites and services.
This website may use basic technologies needed to operate and secure the site. If DRAI Health uses analytics, advertising, or similar tracking technologies in the future, this policy may be updated to describe those practices.
DRAI Health uses reasonable administrative, technical, and organizational safeguards designed to protect information collected through its public website. No public website or transmission method can be guaranteed to be completely secure. Avoid sending sensitive medical, financial, or account information through general website forms.
This public marketing website is not intended for children under 13. DRAI Health does not knowingly collect personal information from children under 13 through this public website.
Visitors may choose not to submit information through public website forms. To request updates or deletion of information provided through this website, contact DRAI Health using the contact information below. DRAI Health will review requests and respond as required by applicable law.
DRAI Health may update this policy from time to time. Updates will be posted on this page with a revised effective date.
For questions about this website privacy policy, contact info@draihealth.com.